At HEX Miners, operated by HEX OFFSHORE LIMITED, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.
Information We Collect
We may collect various types of personal data from you, including but not limited to:
- Full name
- Contact details (email address, phone number, billing and shipping addresses)
- Payment and transaction information
- Device and browser information
- Communication preferences and order history
2. How Information is Collected
Personal information is collected through several methods:
- When you place an order on our website
- When you contact our customer support
- Through email subscriptions or contact forms
- Automatically through cookies and analytics tools when you browse our site
3. Purpose of Data Collection
We collect and use your information for the following purposes:
- To process and fulfill your orders
- To communicate order updates and shipping confirmations
- To provide customer support
- To improve our website, products, and services
- For fraud prevention and secure payment handling
- To send newsletters and promotional materials if you’ve opted in
4. Data Security and Safeguards
We implement robust technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include secure servers, encryption, and limited access to authorized personnel only.
5. Sharing Information with Third Parties
We do not sell your personal data. We may share your information with:
- Trusted service providers such as payment processors and logistics partners
- Government authorities or law enforcement when legally required
- Professional advisors and legal entities for compliance and protection purposes
6. User Consent and Legal Basis
By using our site and providing your personal information, you consent to the collection and use of your data as outlined in this policy. We collect and process personal data based on your consent, contractual necessity, and legitimate business interests.
7. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, gather usage analytics, and deliver targeted content. You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for more details.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. Any updates will be posted on this page with a revised effective date.
9. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where applicable
- Object to or restrict certain types of processing
- File a complaint with a data protection authority
To exercise your rights, please contact us at: [email protected]
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
11. International Data Transfers
As a company registered in Jersey, your data may be stored or processed outside of your country. In such cases, we ensure appropriate safeguards are in place to protect your information.
If you have any questions about this Privacy Policy, please contact us at: [email protected]
HEX OFFSHORE LIMITED
Registration Number: 121534
Registered Office: 3rd Floor, 44 Esplanade, St. Helier, JE4 9WG, Jersey