We want you to be fully satisfied with your HEX Miner purchase. If you’re experiencing any issues or if the product doesn’t meet your expectations, we’re here to help.
You may return your item(s) within 30 days of delivery for a refund or exchange, provided the product is in its original condition and packaging. Please complete the form below to begin the return process.
Once your request is submitted, our support team will review it and send you detailed return instructions, including the return address and next steps. Please do not ship items back without approval, as this may delay your refund or exchange.
If your miner is defective or damaged on arrival, be sure to note this in the form so we can expedite a replacement.
Thank you for choosing HEX Miners — we’re committed to your satisfaction every step of the way.